Privacy Policy

Last updated: February 28, 2026

This Privacy Policy describes how EASYBRA™ ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, place an order, create an account, or otherwise interact with us.

Our store is powered by Shopify, which enables us to provide products and services to you. In some cases, Shopify may also process certain personal information to support store functionality, checkout, analytics, fraud prevention, and other platform-related services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with our store:

Contact Information

• Name

• Billing address

• Shipping address

• Email address

• Phone number

Order and Transaction Information

• Products viewed, added to cart, purchased, returned, or exchanged

• Order history

• Payment confirmation details

• Shipping and fulfillment details

Payment Information

Payments are processed securely through Shopify and/or third-party payment providers. We do not store your full payment card details on our own servers. However, we may receive limited payment-related information such as payment status, card type, and billing confirmation.

Account Information

• Username

• Password

• Account preferences

• Saved addresses

• Wishlist or shopping preferences, if applicable

Communications

• Messages you send us

• Customer service inquiries

• Reviews, comments, and feedback

Device and Usage Information

IP address

Browser type

Device type

Network connection information

Cookies and similar technologies

Website interactions, browsing behavior, and page activity

2. How We Collect Personal Information

We may collect personal information in the following ways:

• Directly from you, such as when you place an order, contact us, subscribe to marketing, create an account, or submit information through forms

• Automatically, through cookies, pixels, log files, and similar tracking technologies when you browse or interact with our website

• From Shopify and service providers, such as payment processors, analytics providers, fulfillment partners, email platforms, and fraud prevention services

• From business or marketing partners, where permitted by law

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

To Provide Our Services

• Process and fulfill orders

• Arrange shipping and delivery

• Process returns, refunds, and exchanges

• Manage your account

• Send order confirmations, shipping updates, and customer service messages

To Improve and Personalize Your Experience

• Remember your preferences

• Improve website functionality and user experience

• Recommend products based on your browsing or purchase history

For Marketing and Advertising

• Send promotional emails, text messages, or other marketing communications, where permitted by law

• Show you relevant ads on our website or on third-party platforms

• Measure the performance of our campaigns

For Security and Fraud Prevention

• Verify transactions

• Detect and investigate fraud, abuse, unauthorized access, or other harmful activity

• Maintain the security of our website and customers

To Comply with Legal Obligations

Respond to lawful requests

Enforce our policies and terms

Protect our rights, customers, business, and services

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, improve performance, analyze traffic, and support advertising and marketing efforts.

Depending on your location, you may be presented with a cookie banner or other consent tools that allow you to manage certain privacy choices.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. How We Share Personal Information

We may disclose your personal information to third parties where necessary for legitimate business purposes, including:

• Shopify, to operate and support our online store

• Payment processors, to complete transactions

• Shipping and fulfillment providers, to deliver your order

• IT, hosting, analytics, and cloud service providers

• Email, SMS, and marketing service providers

• Fraud prevention and security providers

• Professional advisors, such as legal, accounting, or compliance advisors

• Government authorities or law enforcement, when required by law or valid legal process

• Affiliates or successors, in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

We may also share information when you direct us to do so, request a service involving a third party, or otherwise provide consent.

6. Shopify Relationship

Our store is hosted on Shopify. Shopify may process personal information in order to provide infrastructure, checkout functionality, payment support, analytics, fraud prevention, and other services related to operating our store.

In some cases, Shopify may use customer data to provide enhanced services, subject to Shopify’s own privacy practices and settings applicable to our store. Certain privacy rights requests relating to data processed directly by Shopify may need to be exercised through Shopify’s own privacy tools and processes.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, tools, apps, or platforms. If you leave our website or interact with a third-party service, your information may be governed by that third party’s privacy practices and terms.

We are not responsible for the privacy, security, accuracy, or content of third-party websites or services.

8. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can review the matter and, if appropriate, delete the information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain your account

• Complete transactions

• Comply with legal, tax, accounting, and regulatory obligations

• Resolve disputes

• Enforce our agreements and policies

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You should avoid sending sensitive information through unsecured channels.

11. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These may include the right to:

• Access the personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of your personal information

• Request a copy of your personal information

• Request portability of certain personal information

• Opt out of certain targeted advertising or sharing activities

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing, where permitted by law

We may need to verify your identity before fulfilling your request.

To exercise any privacy rights, please contact us using the contact information listed below.

12. Marketing Preferences

You may opt out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to your orders, account, customer service requests, or legal notices.

13. Global Privacy Control and Do Not Track

Where required by applicable law, we may recognize valid privacy preference signals, such as Global Privacy Control (GPC), as a request to opt out of certain data-sharing or targeted advertising activities for the browser or device sending the signal.

Except where legally required, we do not guarantee that we respond to all “Do Not Track” browser signals.

14. International Transfers

Your personal information may be transferred to, stored in, and processed in countries other than the country in which you live.

Where required by applicable law, we will use appropriate safeguards for international data transfers.

15. Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to address your concern.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or regulatory developments.

Any updates will be posted on this page with a revised “Last updated” date.

17. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us:

EASYBRA™
Address: 3043 Airport Rd, Moneta, Virginia 24121, United States
Email: support@easybraus.com
Phone: +1 (800) 299-1829